Great experience all around, Mark Webber was the best, finance lady was awesome, no complaints at all, Paul the man in charge of the used cars gave me what I wanted for my trade and we made a deal on the 2019 BMW M550. Highly recommend this dealership
From the minute they answered the phone until 5 minutes ago when my car was delivered straight to my driveway (in NJ from MA), it has been an absolute pleasure working with Porsche Westwood (specifically Chase and Mark). The process was seamless and I was updated daily until everything was. I usually buy my cars from a leasing broker, but I found this one specific color that I wanted and I was worried about dealing directly with a dealer. They have renewed my faith in dealerships and automotive sales. I can't say enough great things about them. When the car ...
Jonathan Camacho at the service department is a joy to work with. He was courteous and responded quickly to my inquiries. He made sure my car got serviced in very short time.
Excellent customer service and easy process. Recommended for speed and quality. Service associate very pleasant
Great service dept, Amanda did an awesome job coordinating a handful of needs including getting Porsche OEM wheels refinished. Top shelf service with a smile!
Amanda in service department (I was told she is fairly new with the dealer) is friendly and followed up very well. All on time. The work done is just perfect. Can’t ask for more.
The service department is very nice however both times I was leaving the dealership my check engine light was on. I had to return for them to diagnose the issue. Dan the tech was very nice and Chad is great to work with.
The Porsche Westwood dealership has a very impressive inventory and wonderful staff. They are friendly and knowledgeable about everything they have. Lots of dealerships have staff that know their product but this dealership is full of individuals that love their product, they are enthusiastic, fun, brilliant people that love what they do. The vibe at the dealership is unlike anything I have ever experienced before. If you are in the market for a Porsche this is the place to go!
Matt was awesome. Met our needs, was quick and efficient. Answered all our questions gave me a fair deal and is a great guy. Definitely recommend him!
Sean was able to find a slot to replace our tires as a very last minute request, and with a full schedule. This service slows us to be able to visit my elderly mother on a safe and secure drive. Masks are ready and car is thankfully all set. Thank you Sean at Porsche Westwood!
Easily the best dealership I have ever purchased from. They took the time to educate me which made me comfortable to make the purchase. true professionals!!!!
The service department is one of the best. Very responsive and extremely customer service oriented. I never get the sense that they are trying to take advantage and make me pay for services that I don’t need. Truly honest people, plus Chad is FANTASTIC!
Very nice dealership excellent customer service and John Suh was very knowledgeable and professional salesman Throughout the process. I had a great experience purchasing my vehicle at this Dealership and I highly recommend it.
Ron and Kye were friendly and easy to work with. They were not pushy, which I appreciated, and this made for a positive experience. Their dealership gave a fair value for my trade-in and I couldn't be happier with my new Cayenne.
John S was amazing, so helpful and easy to work with. Will definitely be buying another Porsche from him down the road. Such a great experience!
The dealership is clean and service was efficient. Sean was polite and thorough I had no issues with the service and will return as needed.
My salesman Markus Bohmiller did an excellent job. We took an extensive test drive to evaluate the car which was a base 2014 Boxster. After agreeing to a deal he had the car ready to go the next day without a hitch. Pretty rare performance in my experience as a frequent car buyer.
Alex Gathii-Muturi was knowledgeable and helpful. Enjoyed working with him. The overall process was smooth and easy. I would recommend to my family and friends.
Just had my 30K service at Porsche Westwood. Dealership opened promptly at 7:00am, work to be performed was reviewed, and I asked if the car could be ready when I got off work at 1:00pm. Car was finished, vacuumed, washed, and brought out in front of the showroom at 1:00pm. All previous services at Porsche Westwood have been handled in the same flawless manner.
Exceptional customer service. Marcus was friendly, very knowledgeable and informative. There was apparent pressure that YU usually expect from a sales person. A pleasure to work with Narcus.
I can not find a word to describe how John Suh exceeded my expectation in dealing with me for choosing the right Porsche that I was looking for.
I had a tire emergency I showed up without an appointment and they serviced my car immediately They had the tire in stock at a fair price
This was my 3rd purchase from Porsche Westwood, they alway do such a great job! The entire team from sales, service and finance are terrific.
This team met or exceeded all expectations. They were on time both in the morning and afternoon. And they called me with answers as requested. hank you.
Service and expertise is required. Where Porsche of Westwood impressed me at my recent service call is in how they bent over backwards to compensate for the simplest mistake. They have built trust and loyalty. I highly recommend them.
On Saturday, I visited the BMW, Jaguar and Porsche dealership looking to purchase a vehicle. I walked around BMW while observed but not assisted for quite a while. I was completely ignored at Jaguar. I walked into Porsche and Matthew IMMEDIATELY walked over to me, introduced himself and shook my hand.... I purchased a Macan that day!
Thanks Chad for an excellent service call. You truly went above and beyond to take care of each of my questions or concerns. While life is rarely perfect today you achieved perfection !! I’m glad we bought our Cayenne GTS at Prime.
Great buying experience with Matt Pinto. Matt is extremely well informed with his product. His knowledge and friendly, low pressure demeanor made the buying experience a pleasure. His customer service after the sale was professional and very helpful. This Porsche store was exemplary; spotlessly clean and beautifully laid out. The personnel were all helpful and low pressure. At no point did I feel that they were trying to sell me something. Courteous, welcoming, and friendly- from the General Manager, Business Manager, receptionists, and sales team; they were all great.
I took my Macan in for it's first scheduled service and couldn't be happier with the experience. The entire staff was extremely friendly and professional. The ambiance of the dealership is also very nice!
I love working with Chad! He is right on the ball with my service. He returns calls and emails quickly. Highly recommend this place for Porsche service!
Outstanding experience. Helpful and knowledgeable staff. Matt (sales/brand ambassador), Mike (Sales Mgr) Kye (Business Mgr) rock! Facility is spotless, comfortable, great coffee machine and snacks. Oh, and Chad (service manager) is the best! Thanks to all, Bill
I have purchased warranty products from Kye.Liang. Needless to say most warranty products have a lot of "fine print". Kye is excellent as he explains and recommends products that fit my driving and mileage needs. Where there are two products he goes over the pros and cons of each so as to make the right decision. What is most important is that I trust Kye to give objective advise.. He is an assets to the dealership.
Recently bought a 2007 911 carrera cabriolet and wanted to get oil changed, detailed and a few other maintenance items addressed. Chad in service was excellent. Dropped the car off and he called me a little later to discuss one item. At pick up he reviewed the items and answered all my questions. Great experience.
Definitely recommend this dealership, very happy with my new car. Sales people are friendly and helpful and willing to work with you. Will continue to go here for next car!
Purchased a 2019 Cayanne this last weekend from Porsche Westwood. Great experience from the sales team through the delivery process. Efficient, friendly, no pressure and flexible. Delivery and education process was seem less and very instructive.
Professional knowledgeable and sincere personnel. Most pleasurable experience. The personnel were willing to help in any way and I felt they really cared about us.
Had a great buying experience a Porsche Westwood. Our consuktanyt, Scott was great! A non pressure approach. Felt very at ease . Kyle (financing) is just as awesome! I’d highly recommend this dealership !
Excellent service. Ease of making appointment getting loaner vehicle great communication on status of work and ease of drop off and pick up was great.
Very low pressure and knowledgeable. Clearly explained the car and buying process as well as the overall Porsche owner experience. Open and honest feedback to my questions. Fantastic experience.
My schedule service was 100% satisfactory. It was done on time as promised. No wait time. Every one there works together. Thank you for making it easy!
My experience at the prime Porsche of Westwood was very pleasant and the staff is super professional and very helpful. I’m looking forward to my next chapter in my life with my beautiful car. Thank you so much!!
Service was excellent. They kept me informed on progress everyday and made every accommodation to ensure I was taken care of and described every issue in detail.
Sales experience was comfortable and professional. Matt Pinto was excellent. Would highly recommend Porsche Westwood to my family and friends. Can't wait to pick up my vehicle. Stephen Brown.
Mat provided a number of options/selections during showroom visit. Great service and attention to detail with absolutely no pressure after test drive. Articulated various offers/programs that Porsche offered demonstrating comprehensive command of details. Excellent experience!
Just had my car serviced at this terrific venue. So grateful that they have such a knowledgeable service team. Chad Tinti told me what he thought the issue was with my car and called me back quickly to advise me. When I picked my car up, he went through the entire service report in detail. Very grateful to have such good service so close to home.
What a great experience I had working with Jamie - it has been over a year since I purchased my Cayenne GTS but the attention to detail and overall knowledge was exemplary. Best experience I have ever had purchasing a vehicle.
great deal on a new 2018 911, easy to do business with and no hassle at all. always a pleasure too work with Chad in service
Knowledgeable technician Kevin replaced the sensor. Sonny in customer servive made sure The repair was covered per the terms of the warranty. Loaner car was fantastic. Love this dealership! On my second Porsche and the service is second to none.
I love the service at Porsche Westwood. Professional service, they live and breathe Porsche air there, super friendly staff along with a very modern dealership with a big selection of cars
Getting low coolant warning. Drove in and was greeted and car was serviced within a few minutes. Needed coolant to be added...and no charge to take care of this. Attentive, polite and professional staff.
Outstanding service on all fronts. Chad does a great job. The loaner car was a nice ride. Completed work as planned in a timely matter. In fact I was there 10 minutes before the opening of business and they opened the service department and checked me in.
Painless , no pressure , and would love to do business again here . When I buy my next Porsche will definitely be from here ! Go here now !
This place is managed by Bruce who makes sure you feel comfortable and valued. His staff of consultants like Mathew Pinto and Mike Lookner are dedicated professionals. They’re all top notch!! In service, Mike runs a great department with super Kelly and Super Chad resolving any repair issue that could arise. All and all, they’re the best!!!
Jamie Chomo is the only reason we purchased a Porsche. He is Incredibly knowledgeable, well versed and has a great personality. Tops in his field!!
Very happy with all my interactions at Porsche Westwood. Car was taken in immediately on my arrival and was taken care of within the time frame they gave me. It came back sparkling clean, which is greatly appreciated.
The dealership is state of art and always immaculate condition of show room. It was a pleasure to work with Matt Pinto as our Porsche representative for our second time, always professional and informative and the sales team went above and beyond to assure our expectations were met. It means so much as a customer to work with familiar sales team such as Matt and Mike since our first Porsche in 2015. If anyone is in the market for a Porsche, I strongly advise to choose Porsche of Westwood. There is no substitute.
Awesome service, first class!!!! Everyone is so nice and helpful. Chad always goes out of his way to help and make the experience so positive! Clayson does an amazing job to make the vehicle look beautiful. William is always so pleasant and takes great care of me. This dealership goes above and beyond for its customers, I would not take my car to any other dealership!
If I could give this dealership more than five stars I would. This was the best experience I’ve ever had purchasing a vehicle. Matt made us feel so comfortable and without any pressure. I bought a Porsche Macan S and couldn’t be happier. Matt helped me find the color and interior I wanted. The entire team at this dealership has wonderful in making us feel special. I strongly urge others to check out this dealership, you can’t go wrong please ask from Matt Pinto.
Sales person was excellent and very knowledgeable. He made the transaction very easy. Staff were super friendly and they spent a lot of time explaining their products. Great experience!
We had just dropped our son off at a local college. We traveled from upstate NY. I needed to get our Porsche Cayenne Turbo S checked out damaging a tire rim and driving over a curb. We were able to schedule an appt and had everything taken care of with skill and integrity. The dealership is first class.
Chad and Kelly are always outstanding. Thank you for always taking care of my needs in a timely fashion. Will always bring my Porsche back to Westwood.
Dropped my car off last night with a warning light issue. Service dept was able to address the issue this am so I could drive my daughter to college this evening as planned. So appreciate their responsiveness!
Matthew and Kye were great to work with. This being my first out of state purchase and not being able to see what I was buying in person was a new experience. They made it a great experience and as easy as possible. I would recommend Porsche Westwood for anyone in the market for Porsche. Thanks guys I really appreciate an honest dealer and you guys delivered!
Jamie made the process very smooth. We feel we communicated what we wanted, he found it and gave us what we feel was a good price. Time will tell if the after sales service and reliability are as good as we hope but right now we are impressed with the dealership
Very helpful accurate and fast service! Knowledgeable service, explanation of all the options for buying was very helpful so we could decide fast! I was in the rush but had to sign papers and it went thru fast !
Jamie he goes above and beyond he will make you laugh all the way through! Quick! No hassles, relaxed negotiations! He walked us through the entire vehicle took his time and I have to say his photo skills would make him a an excelente photographer! (Lol) We loved the pictures! Everything ran smooth! Shout out to Kye finance manager who also took his time to explain everything and gave some awesome discounts! You’re the best! Thank you guys!
There are very few customer service experiences that still exist as pleasant and professional as this one. And where you con feel confident that the work will be done perfectly.
Prime Porsche performed service on my wife’s Porsche Boxster after relocating it from Oregon to Massachusetts. Needed new tires, annual service, check engine light on, alignment, radiator flush and install front License. Prime Porsche did all the above in one day in a quality manner and let me pick it up the following day due to a Pats game that night. Good Job
Brought my 911 Carrera Cabriolet in for service, Michael Albertian was fantastic we went over the vehicle and he conveyed what was needed and performed the maintenance in a very timely manner and provided a loaner vehicle. when I picked up my car it was clean inside and out. I can’t say that about other dealerships I have worked with. I highly recommend Porsche Of Westwood from top to bottom.
Excellent service as always. Dropped off the car and was in the provided loaner in less than ten minutes. Chad is on top of the services provided and very quick to respond. Definitely recommend the dealership services department!
Had a few unexpected service items that needed attention this year, and Kelly was great. Because I needed two visits, she arranged for the loaner, put up with my crazy schedule both dropping off and picking up, and the work done was perfect. The people here seem to be top notch Porsche fanatics and really appreciate the cars.
I Had a great experience with Mike Albertian and Kelly in the service department. The car was ready when estimated; they have enhanced their automated features of communication for work approval, and a loaner was provided as promised! Thanks!
I was pleasantly surprised how well I was treated at this dealership. My salesperson,Jamie, is top notch, and he went out of his way to make me happy. I highly recommend this dealership.
Check engine light came on and off. Dealer determined all ok, reset system. Replaced bulb, etc. minor stuff but they were terrific and provided a loaner so I could make my appointments.
The dealership provides for a welcoming, comfortable eviroment. The employees are courteous, friendly and available for your questions and needs.I would highly recomend this team to a freind and/or collegue.
Brought car in for service. Easy to make appointment. Loaner car ready. My car all completed by the end of the day. It was smooth and easy. Very well taken care of.
The staff at Porsche Westwood is friendly, helpful and professional. I didn't feel like a number when I brought my car in for service. The drop off was fast and efficient. My requests were noted and carried out to the letter. I'm very picky about my vehicles and the people I dealt with at Porsche Westwood exceeded my expectations. From the service adviser to the technicians to the young ladies at the front desk, I have nothing but praises. The service performed was perfect, and not so much as a fingerprint! I am very happy. BRAVO!
I have received top quality service. My visit at Porsche of Westwood was very welcoming, everyone was very pleasant and helpful in regards to answer every question that was asked with a clear and knowledgeable detail.
The service team is great. I would never use anyone else. Have been using porsche westwood for years on 2 different cars, and have never had an issue.
purchased a pre-owned 911 this spring. The dealership was very busy but the salesperson (Matt) was very attentive even while juggling several customerss. The price negotiable was quick, fair, and painless. Overall it was great experience and I highly recommend this dealership.
This dealership does it right. Chad does a great job keeping you informed, explaining what's involved and insuring that you are fully informed. I've never had a bad experience and gladly make a 60 mile drive each way to have my Porsche serviced at Porsche Westwood.
Excellent experience jay was great. Overall I will recommend friends to make the trip to look at a pirsche especially from the crew at westwood
My experience was great with Prime Porsche of Westwood. Every phone call and every contact was fantastic. We arrived 30 minutes before the dealership was scheduled to open on a Sunday morning – and the manager, Bruce welcome us and invited us to immediately test drive the car we had come to see. When we returned, Chris Sanner our service consultant and Kye the finance manager took over. We were made to feal valued and appreciated as they took the time to answer all of our questions. They definitely exceeded all of our expectations and we love our car!
I just bought my third Porsche from Westwood and it has always been a pleasure working with them. They treat their customers right with integrity and respect. They are passionate with the brand that they represent. Matt especially was a straight shooter.
I had been shopping for a new Porsche Macan, and a web listing for a certified pre-owned vehicle brought me into this store. I was promptly greeted by Jamie Imperato. Jamie showed me the vehicle and allowed me to take it for a test drive. I came back a second time, with my wife. We decided that was not the right car at the right price. We began shopping Porsche dealers all over MA, RI and NH. There were few new vehicles available, and the experiences varied. I was close to buying a vehicle at another dealership when Jamie informed ...
I have been in the market for a 2016 Porsche Macan. Zach Sweatt was my salesperson and I was very impressed. He is extremely passionate and knowledgeable about Porsches and cars in general. He was very helpful in guiding me through the add-on features that would be relevant for me. Zach was great about following up by email and setting up a test drive. Unfortunately the dealership didn't have the model in stock that I wanted (color, specific features) so I ended up buying the car somewhere else but do appreciate what a good experience I had with Zach.
I had a great experience with Zach. He was quick, efficient and was persistent. He could answer almost all of my questions and when he didn't, he was honest and had the resources to find out in a timely manner. Definitely saving his cell number for my next ride.
Had a great experience buying a Cayenne here! Zack Sweatt is a great salesman. He is very knowledgeable and passionate about cars. Very smooth transaction from start to finish.
I have enjoyed working with Zachary Sweatt on the purchase of my new Macan. The other reviews I see on this site are well deserved. Zach has been knowledgeable and supportive through the order process without ever being pushy or condescending. After a terrible experience with the Porsche dealer in Burlington MA (don't go there) this was a breath of fresh air. I'm looking forward to more of the same when my new Macan arrives in four weeks.
This review is long over due. I have been driving my 2014 Porsche Cayenne and I could not be happier. This is my first Porsche, Zack Sweatt , was fantastic to work with, his knowledge of the Cayenne was invaluable and his patience in helping me find the right Cayenne made the experience very enjoyable. Before your purchase your next Porsche make sure to visit Westwood Porsche! I also wanted to recommend this Dealership's Service Department. They service both the Porsche and Audi brands. Mike Costello has been fantastic on the Audi end, and Steve and Cameron have made owning a ...